Below are instructions for using Microsoft Teams to conduct a Telehealth Meeting with your clinician.

You may choose to join this meeting on your mobile, ipad or PC/Laptop.

Please be advised that these are general guidelines for what you can expect to encounter for setup and connectivity procedures, but actual conditions may vary depending on the device your choose to use and internet quality.

Video and Audio

If using a PC/Laptop, make sure you have a webcam and microphone connected. This functionality may be built-in.

Accept the Microsoft Teams Meeting

Join Microsoft Teams Meeting

Click on the Join Microsoft Teams Meeting link in your SMS or email to Accept the invitation. Should there be issue with your Audio, you will need to revert to a telephone call.

This will result in your browser opening for you to select one of the following:

1. Download the Windows app
2. If you already have the Teams app to Launch it now
3. Join on the web instead … This might be your best option if you are not a Teams user

Join on the web

• On accepting the meeting and Joining on the Web, the following will appear
• Select Allow
• If using Teams Desktop app, this appointment is listed in your Calendar.
• Select  
• Select PC Mic and Speakers to test

Your Appointment

• Just prior to your appointment, allow 10+ minutes, go to your calendar and select Join
• If the Clinician or staff have not already commenced this appointment, you will be the only one on the meeting waiting for others
• Staff should inform you if the Clinician is running late. This will be by …
  • Phone
  • SMS
  • Updated Appointment in your Calendar

Teams Tools

• Audio
• Video
• Chat
• Meeting Notes
• Whiteboard
• Sharing Screens
• Sharing Files