When manually receipting an amount that is more than that invoiced, enter the full amount received and allocate to the invoice/line items leaving the overpayment still to allocate. On accepting you are prompted with the following:

• Selecting Accept Overpayment results in a new invoice being created with the item code Overpayment and this invoice being receipted. ONLY select this if you have no intention of refunding. This is usually used for small amounts.
• Selecting Create Credit results in an unallocated receipt being created that shows the credit on the client account. You can then either allocate to another invoice or refund.

Exporting to your Accounting Application

• The invoice for the OverPayment and Associated Receipt will be Exported
• The Unallocated Receipt (Credit) will be exported resulting in a credit in the Accounting Application