About Appointment Requests – Direct CONTROL Medical (DCM)

Requests for Appointments can be entered directly into DCM or via your Web

Entering Requests for Appointments manually

Select Choose a View: Appointment Requests
Select Add to List
Search to see if the Client already is in DCM. If not, Add New
Complete the Appointment detail
Client Status will be New, if a new Client, or Active if an existing client
Appointment Requested will be noted on the Client Record to the right of Status
Requested Appointments will also be listed under Appointments in the Client Record

These Requests from your Web will populate automatically
Choose a View: Appointment Requests is highlighted with the number of Requests shown

Staff convert the request to an appointment that then appears in the List and Calendar View
An SMS is automatically sent to the Client with a link to their portal to complete detail (eg: demographics, insurance, health summary, Informed Financial Consent (IFC), Request for Service, PreAdmission Questionnaire)
On completing the documentation online, the pdf is uploaded to Client Communications and the Appointment Status is IFC Completed or RFS Completed or PAQ Completed or other