DCM supports BPAY payment processing and generates the (CRN) Customer Reference Number on the remittance.
BPAY is an independent billing product which is used to receive payments from clients. BPAY must be set up by your bank.
If in a group practice, some banks manage all BPAY numbers per entity and deposit funds directly into that entity's bank account that may be with another bank (NAB, WPC)
Other banks insist on the entity opening a bank account with them in order to process BPAY payments (CBA, ANZ)
DCM can facilitate:
- One BPAY Biller Code for the entire business/practice, or
- alternatively this can be overridden to use a BPAY Biller Code per entity.
In order to begin using your DCM BPAY functionality you must register for BPAY with your bank. You will need to provide them with the following information about DCM. DCM uses:
- Luhn Mod 10
- 11-digit number + the check digit (12-digit CRN)
Set Up BPAY in DCM
- Before setting up BPAY you will need to know:
- If you are setting up BPAY per entity or for the business as a whole
- The Biller Code/s
If you are an existing user of DCM, please request new invoice layouts to include the BPAY logo on the remittances. Changes to transaction layouts may be charged at current hourly rate, where these layouts have previously been approved and now require change.
Business Set Up
- To set up BPAY when you have one Biller Code for the business/practice, go to Utilities - Business Details and in the field BillPay Biller Code: enter your Biller Code
Entity Set Up
- To set up BPAY when you have one Biller Code for each entity go to Utilities – Entities
- Select Locations (Active). Each Location can have a separate Biller Code
- Select the Banking tab
- In the field BPAY Number Override enter the entities BPAY Biller Code for the selected location
- Save
- Ensure in Utilities - Configure - File Locations the Location of the BPAY folder is mapped
- We suggest you put a shortcut to this folder on your desktop. How?
- Right-click on the folder and select Create Shortcut
Using BPAY
- Using BPAY from the DCM end is as simple as creating an invoice.
- When an invoice is created, DCM generates a (CRN) Customer Reference Number
- To find the invoice number within the CRN number, the check digit is the very last number, the invoice number is before that.
- If you have a CRN to 10 digits, it will include the Invoice Number and Check Digit
- If you have a CRN to 12 digits, it will include Invoice Number and Check Digit
Note: The BPAY bookmark for the IFC template is [INVOICE_BPAY]
Receipting BPAY
- Download your BPAY files from the bank and save them to the \\DirectCONTROLServerFiles\BPAY\XXX (XXX is your bank abbreviation).
- Then in DCM go to Regular Tasks - Transactions - Receipt BPAY
This results in the following:
- BPAY receipting automatically applies the receipted amount to an OOP item first if it exists on the invoice
- Prepayment creation is supported when receipting BPAY where the payment is based on an IFC