DCM integrates with Office 365

This includes the Bookings App - https://www.microsoft.com/en-au/microsoft-365/business/scheduling-and-booking-app

With the DCM Outlook Addin, this works beautifully for your Clients/Patients to view and make Online Appointments that sync back to Outlook. You can setup Availability per Provider and on appointments being made, these show as BUSY to the clients/patients.

You might consider having a DC Entity such as Bookings@directcontrol.com.au for all online bookings that can then be dragged and dropped to the relevant Entity/Provider in DC.

1. Install the Direct CONTROL Outlook Addin and link DCM Entities to Outlook Calendars
2. Go to www.office.com and sign in as an Administrator
3. Select Bookings
4. Select Staff from the menu on the left and all staff with your domain email address will be listed
   1. Point to a staff member and note the edit and trash icons on the far right
   2. Remove staff who will not be taking bookings
   3. Edit staff details to setup their Availability
5. Select Services to add Appointment Types
   1. Duration
   2. Default Price
   3. Payment Required
   4. Reminders and Confirmations
   5. Assign Staff to the Appointment Types
   6. Add Online Meeting options (refer to http://directcontrol.com.au/help/telehealth)
   7. Create a booking form with mandatory fields
      1. Customer email
      2. Phone number
      3. Address
      4. Notes
      5. Have you travelled overseas in the past month?
      6. Do you have a fever?
      7. etc
6. Select Booking Page to enter detail and customise and Save and Publish.
   1. The URL can be saved to a page on your web and you can connect to your Facebook page
   2. You can also email the link to your referring Providers so they can book appointments for their patients. Have them save as a Favourite in their browser