Billing Agents or A Billing Agency manage the billing process on behalf of Providers and submit claims to Medicare and Private Health Funds. It is recommended that a Billing Agent is registered with Medicare and is part of the audit process and comply with the MBS guidelines. 

Medical Billing Agents/Agencies cover all areas of accounts. This includes, Informed Financial Consent, Invoicing, Debtors and administrative tasks relating to accounts. Some agents will also help set up a Provider with Medicare and Private Health Funds, costs may apply. Boutique billing agents may only provide a select specialist area i.e. Anaesthetics or Cardiac Surgeons and not offer all specialist billing services. 

Depending on the size of the Agency, there could be many providers and specialties all using the same services with many Billing Agents within the company or a singular Agent providing services to a select few providers.