- To view and manage Client Communications, this needs to be enabled for the Team Member in Preferences in Utilities - Team Management
- Communications can be
- Word Documents (templates) that you have created ... https://support.directcontrol.com.au/hc/en-au/articles/7573856964495-About-Word-Templates
- These Word Documents (templates) can be quickly generated by right-click on List or Calendar View and select Print. No need to be in the Client Record as they will save to the Communications section.
- SMS sent and received
- Files that have been dragged and dropped to include Email
- Files that have been scanned
- Transcriptions from EMDAT Providers
- TPRO
- Patient Claims Statement of Benefit or Lodgement Advice that auto save to here on their being generated when transmitting the claim
- Online Eligibility Checks (OEC/ECF)
- Documents that have been signed on-screen
- DB4
- National Private Patient Hospital Claim (NPPHC)
-
Documents the client has uploaded from their Portal
- Informed Financial Consent
- PreAdmission Questionnaire
- Advanced Healthcare Directive
- Guardianship or Medical Power of Attorney
- Acknowledgement of Privacy Policy
- Referral Letters
- Other
-
A communication can be allocated to
- An Entity/Provider
- Their Location
- A communication Type and Status
- Communications can be managed within the Client Record or via Regular Tasks - Communications/Results
- Word Documents (templates) that you have created ... https://support.directcontrol.com.au/hc/en-au/articles/7573856964495-About-Word-Templates
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Right-click on a Communication to Send via
- eFax
- HealthLink