• Launch DCM by either double clicking on the DCM icon on the desktop or a single click on the DCM icon on the Taskbar

• Sign in with your Username and Password

• Press Enter or select Take CONTROL to launch The CONTROL Centre

Verify Patients

• If Auto Patient Verification has not been enabled, click on a row and press CTRL+A to select all
• Right-click and Verify Patients
• This will update Medicare Numbers, populate the DVA number and Card Type and confirm if the patient's Health Fund Membership is current

Announcements

• Note any Announcements

Envelope Prompts

Green Envelope

• A Green Envelope displays should there be a Notification from The DCM Team
• Click to View
• Past Notifications can be viewed in Links and Support

Red Envelope

• A Red Envelope displays should there be communications (letters, referrals, results, other) with the status To be Actioned in Regular Tasks - Communications/Results
• Click to View

Purple Envelope

• A Purple Envelope displays should there be any HL7 Errors listed in Regular Tasks - HL7 Management
• Click to View

Blue Envelope

• A Blue Envelope informs you of any unread internal messages
• Click to View

Online Claiming

• If Auto Get All BB/DVA Reports or Get Eclipse Payment Reports has not been enabled, select Regular Tasks - Online Claiming
• Select Get All BB/DVA on the sidebar. Allow the process to complete
• Select Get Eclipse Payments on the sidebar. Allow the process to complete

Launch Calendar/s

• Select Choose a View: Calendar to open the Calendar
• Select the Entities you wish to view and View by: Day, Work Week, Week or Month
• Select Show Full Screen Appointment Book to open in its own window
• Move the Calendar to one monitor
• Select Choose a View: List to display the list on the 2nd monitor
• If you only have one monitor, you can switch between the Calendar and List View by selecting from the DCM icon on the Taskbar

Working with Grid Views