The DCM application can be accessed remotely in a number of ways to include browser access.

VPN and RDP both enable remote access, but they solve different problems: VPN gives you secure network access, while RDP gives you remote control of a specific machine. In practice, organisations often use both—VPN for secure entry into the network, and RDP for controlled access to servers or desktops.

VPN (Virtual Private Network)

• Creates an encrypted tunnel from your device into the organisation’s network.
• Once connected, your device behaves as if it’s inside the office LAN.
• Ideal for accessing shared drives, intranet apps, email servers, internal web systems.
• Broad access = larger attack surface if the endpoint is compromised.

RDP (Remote Desktop Protocol)

• Lets you control a specific remote computer as if you’re sitting in front of it.
• Sends screen output to you and receives your keyboard/mouse input.
• Ideal for IT administration, specialised software, server access, troubleshooting.
• Highly targeted access but a major attack vector if exposed directly to the internet.

Remote Desktop Connection/Protocol (RDP) from a PC to a server

• If not obvious, you will find this under Start - Accessories - Remote Desktop Connection
• Save to your taskbar for easy access. To do this right click and select Pin to Taskbar 
• You will need the IP address to the Server or your IT people may give you something like mail.servername.com.au (It could include a port number :xxxx at the end as well)
• You need your username and password
• Ensure in Show Options - Display you have full screen selected and also under Local Resources select Printers and Clipboard. Select More ... to share drives. 

Remote Desktop Connection/Protocol (RDP) from a MAC

• Remote Desktop Protocol (RDP) from a MAC to a Server ... https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-se...
  • Folder redirection enables access to local folders during the remote session. Click the + button at the bottom of the dialog box and choose a folder you want to have redirected.

Configure Folder Redirection

• Click the + button.
• In the Add Local Folder window, enter the following information:
  • Name: Set a name for the folder to be available during the remote session.
  • Path: Select the path to the folder to be available during the remote session.
• https://technet.microsoft.com/en-us/library/dn473012.aspx

iTap RDP

• iTap RDP if accessing from an iPad or iPhone. Download this from the App store and setup with IP address, username and password

DCM Outlook Addin

If you have installed the DCM Outlook Addin, appointments in DCM calendar automatically synchronises with Outlook ... Install, Configure and Update – Direct CONTROL Medical (DCM)

You can then synchronise your Outlook Calendar with your mobile phone.

DCM Portals

With Internet Information Services (IIS), there are the secure Provider and Client/Patient Portals

Setup Portals – Direct CONTROL Medical (DCM)